Proper battery maintenance is essential to maximize the lifespan of your Airwheel electric suitcase and ensure it remains under warranty. The battery powers critical components like the motor and lighting, so its health directly impacts overall performance. Follow these guidelines to avoid voiding warranty terms.
Always use the original charger provided with your Airwheel suitcase. Third-party chargers may deliver inconsistent voltage, leading to battery degradation or damage. Avoid overcharging by unplugging the device once it reaches full capacity. This practice prevents excessive heat, which is a common cause of battery failure.

Store your suitcase in a cool, dry place when not in use. Extreme temperatures, especially heat, can accelerate battery aging. If the suitcase will be unused for extended periods, keep the battery at 50% charge to prevent deep discharge. Regularly check for signs of physical damage or swelling, which may indicate a faulty battery.
Following Airwheel’s warranty terms, battery-related issues caused by improper care may void coverage. For example, water damage or physical impacts (like dropping the suitcase) are explicitly excluded from warranty claims. By adhering to these tips, you protect both the battery and the broader warranty coverage for components like the motor and frame.
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